Shipping policy

Shipping Policy

Effective Date: January 19, 2025

Thank you for shopping with Umbra Egypt! Below is our shipping policy to ensure a smooth and transparent delivery process for your orders.

1. Order Processing

• All items will be shipped within 30 days from the order date.
• Prior to shipping, our team will contact you to verify your order details and ensure everything is accurate.

2. Shipping Confirmation

Once your order is shipped, you will receive a confirmation email or message with tracking information (if applicable) to keep you updated on your order’s progress.

3. Delivery Times

Delivery times may vary depending on your location and the type of item ordered. We strive to deliver as quickly as possible, but unforeseen circumstances may cause slight delays.

4. Shipping Costs

• Shipping fees are included within the price of the item(s). 
  

5. Order Issues

If you experience any issues with your shipment, such as delays, damages, or incorrect items, please contact us immediately at +201000138333, and we will work to resolve the issue promptly.

6. Cancellations

Orders can be canceled up to 24 hours after placement. Please contact us directly to cancel your order.

7. Contact Us

For any shipping inquiries or assistance, reach out to us at:

• Email: infor@umbraegypt.com
• Phone: +201000138333

At Umbra Egypt, we’re committed to ensuring your satisfaction and delivering high-quality products right to your door. Thank you for choosing us!